Privacy and company details
What happens to your details when you contact us.
We only collect what you send through the enquiry form. We use no analytics or advertising trackers, and we don’t sell your details.
Who we are
Forward Projects Ltd is the data controller for this website, and is registered with the Information Commissioner’s Office as ZA896334. We are part of Forward Group Holdings Ltd.
- Registered in England and Wales, company number 06413365
- VAT registration number: GB 921 9529 13
- Registered office: Units 4/5 Rockfield Business Park, Old Station Drive, Cheltenham, Gloucestershire, GL53 0AN
- Email: enquiries@forwardprojects.com
What we collect
When you send an enquiry we receive:
- your name, email address and message
- which description you chose, if you chose one
- whether you asked for news and updates
- your IP address and browser details, which Netlify records with the form
Why we use it
We use your details to reply to your enquiry and talk about what you want to achieve, and we send one automatic email to confirm your message has arrived. Our lawful basis is our legitimate interest in answering people who contact us, and in taking the steps you ask for before any contract.
If you tick the box for news and updates, we’ll send you occasional news by email. Our lawful basis for this is your consent. Every email has an unsubscribe link, and you can ask us to stop at any time.
Who handles it for us
- Netlify hosts this website, and receives and stores enquiries.
- Resend sends our enquiry emails and any news emails.
- Microsoft runs our email.
Netlify and Resend are US companies, and your details may be processed in the United States. Those transfers are protected by the UK’s approved transfer terms in their data processing agreements.
How long we keep it
We keep enquiries for up to two years after our last contact with you. If you become a client, your details become part of our project records. We keep your address for news until you unsubscribe.
Cookies
This website doesn’t set cookies.
Your rights
You can ask to see, correct or delete your details, object to how we use them, or withdraw your consent. Write to enquiries@forwardprojects.com and we’ll answer within one month, free of charge. You can also complain to the Information Commissioner’s Office at ico.org.uk (opens in a new tab).